Maybe you’ve already knew about the hilarious case of the ReadWriteWeb article “Facebook Wants to Be Your One True Login“. By a stroke of luck this article became the #1 result for ‘facebook login’ on Google. Immediately after this had happened thousands of Facebook users started to flood the blog, thinking that this was their Facebook login page. They didn’t look at the banner, they didn’t read the post, and the later visitors didn’t read the notification that was put on the website to warn visitors that the blog wasn’t Facebook, they just wanted to login.
When they found the first thing with the words ‘login’ and ‘Facebook’ in it they pressed it and ended up in the comment section. There are now hundreds of comments of angry and frustrated users demanding the old Facebook back with the use of Caps Lock and ugly language.
This generated a lot of attention from others blogs and even the Süddeutschen Zeitung wrote an article about it. The initial reaction of many people — including mine — was one of disdain; how could those idiots be so stupid that they would confuse a completely different site — ReadWriteWeb is red, and has got a very busy page layout — for the Facebook login page.
However, when I read the blog post of a ReadWriteWeb editor on the issue, and especially the last section ‘Reminder: If you are Reading this, You Live in a Bubble’:
Given that all of these people logged into Facebook, I managed to check out quite a few of their profiles. These are normal people – often with a basic college education – they could be your neighbors. But for them, the Internet is magic and while might consider Facebook as little more than training wheels for the Internet, for these people it’s just magic – and Facebook is the David Copperfield of the Internet that connects them to their old high-school friends and Petville.
This is something we should take into account when developing an operating system for ‘human beings’. Not all users know what a web browser is and not all people care to know. We cannot change that, instead we have to make Ubuntu easy to use, not only for novices willing to learn, but also for those that don’t want to learn, or cannot learn.